When IT needs experienced support 24/7
We Are IT
Your company’s computer systems, like most companies, require responsive and experienced IT support. You can’t wait for an eventual fix but you’re also not ready for the added expense of hiring a dedicated IT Support person. This is where AccuIT’s contracted IT support services come into play.
AccuIT is your 24/7 IT Support solution, with all the experience your company needs.
Our Outsourced IT Support Includes
Whenever an issue arises, we dispatch our technician to address and resolve the issue as quickly as possible. We are home to experienced technicians that possess the knowledge and skill needed to quickly find a solution to the issues you face, regardless of whether the problem is related to hardware, software, or operating system.
2. Hardware Acquisition & Vendor Management
We serve to strengthen your company’s relationship with vendors. We help you determine which hardware or supplier will best suit the specific needs of your organization. We take inventory of all your software and hardware to make sure we know who to call if any arises with the concerned tech.
3. IT Maintenance & Monitoring
Our technicians can render appropriate maintenance services that aim to identify and fix a problem. We offer computer support services to fix issues plaguing the hardware or software of your device. Moreover, our monitoring service ensures you’ll never face a recurring issue while operating your devices
4. Data Backup & Recovery Services
We leverage highly secure data centers to render both onsite and offsite data backup solutions. We offer complete computer end-to-end data backup and recovery services, wherein we backup all your important files including emails, databases, and server operating systems.
5. Remote PC Support
We offer proactive PC support 24/7 to ensure your hybrid computer environment is functioning seamlessly without a hassle. We optimize your computer environment, regardless of what devise or OS you are using. We are home to professionals who can perform a complete analysis of virtually any accessory or hardware.
6. IT Helpdesk
Our Helpdesk is ready to answer your call and help you whenever you need us the most. Our support team is ready around the clock across all Canadian time zones to assist you with any type of IT issue you are facing. We assess each issue carefully and prioritize our response depending on the urgency.
We work with you to develop the IT Support plan you need
At AccuIT, we offer a variety of IT support options to keep you up and running. We will develop a dedicated support and maintenance plan for your business with consideration for future growth and change. Together with AccuIT, your company will benefit from a customized IT Support plan developed to keep your computer systems operational; your IT costs on budget; and, the service you need, when you need IT. Suffice to say, it is simply cost-effective to outsource IT support services from AccuIT in order to scale your business efficiently.
Managing the IT infrastructure of your organization is no child’s play. It can get tedious, expensive, and feed on valuable time that can otherwise be devoted to other core areas of the business. This is why it is a wise decision to outsource IT support services to a trusted name in the industry like AccuIT. We shoulder the overwhelming task of IT management at your behest. We specialize in remotely monitoring all of your servers and network to make sure there are no security breaches.
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Our constant watchful eye over your network also helps us minimize your network downtime, thus making your business operations run uninterrupted. We also leverage real-time data to identify security gaps, study errors, and analyze performance reports. We are also home to experienced IT professionals who have the expertise needed to help you make informed decisions when it comes to your organization’s IT.
Frequently Asked Questions
1. What is the purpose of taking inventory of all my software and hardware?
It is essential to take inventory of all the software and hardware in your business. It will ensure that you are not paying for software or hardware you are not using. It will also help you ensure that there are no security risks in your network.
Taking inventory of all the software and hardware in your business is an excellent way to identify what you need to purchase, which devices need replacing, and which ones should be upgraded.
2. What are the benefits of your IT
Some of the benefits of using our IT monitoring services are:
- It helps with compliance and security.
- Allows for efficient employee management.
- Improves customer service.
- Provides valuable insights on what is happening in your networks and systems.
3. What issues are handled by your server and network management technicians?
Our Server and network management technicians are IT professionals who typically handle the following tasks:
- Install, configure and maintain servers and network equipment.
- Monitor server performance to ensure the servers are always running at optimal levels.
- Troubleshoot problems with hardware or software.
- Maintain backup systems for data security.
4. What are your main tasks in the vendor management process?
We manage and plan the procurement of goods and services from external sources. The main tasks we perform in the vendor management process are:
- Establishing the need for a product or service
- Identifying potential vendors
- Evaluating and selecting the best vendors
- Managing supply chains
- Setting up contracts with selected vendors
- Monitoring the performance of vendors
Areas We Serve
AccuIT offers contracted / dedicated IT support Services to the following Regions in Ontario, Canada.
- Stoney Creek
- Niagara Falls